Table of Contents

I. Executive Summary


II. Aggregated Demand
A. Contract Requirements
B. Approach
C. Project Area Profile
D. Survey Results Summary
1. Residential Demand Key Findings
2. Residential Demand Survey
a. Locations/Distance From City/Town
b. Availability of Broadband Service (Unserved, Underserved)
c. Current Service Satisfaction
d. Accessibility for People with Disabilities
e. Willingness to Pay for Broadband Service
f. Assistance
g. Residential Demand Implications
3. Workplace Demand Survey
a. Location
b. Availability of Service
c. Current Satisfaction
d. Willingness to Pay
e. Workplace Demand Implications
4. Youth Demand Survey
a. Applications
b. Youth Demand Implications
5. Overall Implications


III. Supply Infrastructure
A. Pre-Project Status
B. Providers
1. General Coverage
2. Major Players
3. Wireless Provider Coverage
C. Public Service Infrastructure
D. Potential Coverage Expansion
E. First Mile Rating and Ranking
1. Broadband Service Providers
2. Price
3. Coverage
4. Highest Upload/Download Speed
5. Backhaul/Middle Mile Availability
6. Summary of Broadband Supply
F. Crowdsourcing Map of Local Broadband Coverage
1. Methodology
2. Providers, Coverage, Satisfaction
3. Analysis and Implications


IV. Public Policy and Procedures
A. Existing
B. Proposed


V. Outreach and Engagement
A. Community Forums
B. Meetings with Local Elected Officials
C. 211 Development
D. Telemedicine Development
E. Regional Disability Access Plan
F. Neighborhood Information Centers
G. ARRA Public Computer Center Grant Application
H. California Virtual Campus Grant Appications
I. USDA-RUS Community Connect Grant Applications


VI. Conclusions and Recommendations
A. Lack of Investment
B. Pent-Up Demand
C. Multiple Build-Out Barriers
D. Difficulty Aggregating Demand
E. Mapping Engine
F. Outcomes


VII. Lessons Learned
A. Community Dialog
B. Survey
C. Mapping
D. Providers


Appendices
County Demographics
Survey Methodology
Detailed Survey Results
Sample Survey Instruments
Community Workshop Power Point Presentations

Table of Contents

Acknowledgements

I. Executive Summary

II. Aggregated Demand

III. Supply Infrastructure

IV. Public Policy and Procedures

V. Outreach and Engagement

VI. Conclusions and Recommendations

VII. Lessons Learned

Appendices